02 February 2021

Tania Maxwell MP, Member for Northern Victoria, has raised with the Minister for the Prevention of Family Violence, the need for safe triage spaces for family violence victims seeking support.

An audit by the Victorian Auditor General’s Office, Managing Support and Safety Hubs, detailed space limitations in Orange Door hubs that compromise the multidisciplinary approach, specifically in the Mallee where practitioners worked from meeting rooms intended for client engagement.

Ms Maxwell said in planning the rollout of future hubs that there was a need to ensure safe and confidential entry areas and interview spaces for family violence victims.  She extended this to police stations, where victims often report or seek advice in cramped foyer areas with little to no privacy.

Ms Maxwell said she had fielded concerns from her electorate of instances where the offender was present in the same space at the time a victim was making a report or seeking help, which presents a very unsafe, uncomfortable and unacceptable situation.

In light of the concerns raised in the VAGO report, Ms Maxwell has asked the Minister to detail the actions Orange Door hubs are undertaking to ensure fit-for-purpose and confidential entry points are available for victims seeking assistance.

Quotes attributable to Tania Maxwell MP:


“When people seek support on a family violence related matter, the space needs to be fit-for-purpose and safeguards and prioritises confidentiality.”

“Reporting family violence incidents is a traumatic process and accounts presented to me, where the offender is in the same vicinity as the victim, while they are trying to seek support, are extremely concerning.”