My question is to the Minister for Consumer Affairs.
I have been contacted by constituents living in a Wangaratta retirement village who believe the Government may be contemplating exemptions for operators in that sector from their full obligations under Part 7 of the 2017 Retirement Villages (Contractual Arrangements) Regulations.
These regulations cover refundable in-going contributions (or exit entitlements) for departing residents – and this now seems to have become a issue because of increased financial and liquidity pressures on retirement villages amid the COVID-19 crisis.
However, such exemptions would obviously create corresponding financial penalties for residents, through no fault of their own.
So I ask: what assurances can the Minister provide that there will not be changes to the application of these regulations, and that departing residents of retirement villages in my electorate will therefore not be inconvenienced or financially worse off?